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Context Help

If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is visible on each page. A popup will show up. It offers in-depth information about all the operations that you can carry out on the page in question. Each pop-up window appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast range of how-to video clips explaining how to use our hosting Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you are looking for, examine our extensive Frequently Asked Questions database, which contains questions asked by actual individuals and offers practical solutions. We regulary "revamp" our FAQ section with new questions & answers in order to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, you can contact our great team of support engineers available 24/7/365 and eager to help you with any issue. Each support ticket you send will be responded to in less than sixty minutes (the average trouble ticket response time being only 20 minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 168054

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com